In general, plants prefer not to make a drastic move from a cozy studio to a spacious mansion. The best practice is to choose a pot that is one inch larger in diameter than their current home. This gradual transition helps them adjust comfortably to their new surroundings.

Is your plant drying out quickly? Sprouting tiny leaves that aren’t developing? Are roots popping out of the bottom, or is the soil compacted and low? These are signs that your plant needs some attention.

Proper drainage is essential for healthy plant roots. It allows excess water to escape after watering, preventing pooling at the bottom of the pot. This protects roots from bacteria, fungus, and rot, as overwatering can cause significant damage.

We take great care in packing your items to ensure they arrive safely at your door. However, sometimes the journey can be a bit rough. If your order arrives damaged, please share photos of the packaging and the product. This will help us quickly process a credit or send a replacement. Thank you for your understanding!

You can return new, unused items within 30 days of delivery for a full refund (plants excluded). If the return is due to our error (wrong or defective item), we’ll cover the return shipping costs. Expect your refund within two weeks of handing your package to the shipper, though it often arrives sooner. This timeframe includes transit, our processing, and your bank’s processing time. To initiate a return, please Contact Us with your order number and details about the item, and we’ll provide quick instructions for returning your order.